FAQs

Q. What is an auto broker?
A. An auto broker can best be described as an agent, whose allegiance is strictly with you, the purchaser. We solicit our network of dealers and force them to compete for your business by submitting rock bottom bids. The dealer who submits the lowest bid, earns our business. When dealers compete--you win! Cars Buy Phone is an independent auto brokerage and is not associated with any dealership or manufacturer.

Q. How do I know your price is better than a price I can get on my own?
A. The owner of our company, Joe Brennick, has over 30 years of experience and relationship with our network of dealers. We are constantly in contact with dealers throughout the state--receiving bids on new vehicles daily. Our business requires us to know which dealers are the most competitive and who will give our clients the best price. Most "discount" Internet services simply refer you to a dealership who offers a discounted price. A discounted price, however, is not necessarily the lowest price. Our job is to get our clients the lowest price available.

Q. What is your fee?
A. We do not charge our clients a fee for our services. We are paid a nominal finders fee by the selling dealership for the referral and sale of their vehicle.

Q. How are you different from the other internet sites?
A. Most Internet sites simply ask you for your zip code, the make & model of the vehicle you want and a way to contact you, usually by e-mail. Then they simply sell your information to a local dealer that they are contracted with.

Imagine, as a consumer going through this process with several of these "referral services," only to find yourself at a local dealership. You would get different prices from each dealer on the same vehicle, not to mention the typical sales tactics consumers are subjected to when arriving at a dealership. Why not make it simple and let Cars Buy Phone contact dealers for you, force them to compete for your business, and get the single lowest price available. Remember, when dealers compete, you get the lowest price--and the service is free.

Q. What vehicles do you specialize in?
A. We can assist you with any vehicle, with the exception of Saturn. Simply select the year, make, and model in our virtual show room or call us at 1-800-998-4227. The call is free and so is our service.

Q. What if I want a pre-owned vehicle?
A. We have a special division of our company that can assist you with locating that special previously- owned vehicle. We secure most of these vehicles as late-model lease returns and many of them are still under factory warranty. We are able to acquire these vehicles at special auctions, available to dealers only, and can usually save you thousands of dollars.

Q. Do I get all rebates, incentives and special financing, such as 0%, 1.9%, etc.?
A. Our clients are eligible for all the same consumer rebates, dealer rebates (incentives) and special financing available to all vehicles purchasers. We do, however, suggest credit union members support their credit unions through their loan programs, so the credit unions can continue to offer their outstanding services.

Q. Do I have to return to the selling dealer for warranty and maintenance?
A. No. Any dealer in the U.S. that services your make of vehicle is able to provide warranty service.

Q. What about leasing?
A. Yes, we can definitely assist you with leasing! We will compare the most competitive leasing companies to find you the best lease terms, as well as find the best price on the vehicle you wish to lease.

Q. Do I have to travel a great distance to pick up my vehicle?
A. Not at all. Most of our clients prefer having their vehicle delivered right to their home or office.

Q. Can I factory order my new vehicle to get the exact car I want?
A. Yes. In most cases you can order the exact model you want, with your own personal selection of options and appointments. Although you must allow for your vehicle to be assembled, factory orders can generally save additional money over purchasing from a dealer's stock on hand.